Returns & Exchanges
At Mystery Knife Box, we want you to be completely satisfied with your mystery apparel and accessory selections. If your items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the order containing the mystery items you wish to return to receive a pre-paid shipping label.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the mystery box contents are secure for transit.
Ship It Back
Drop off your package at any authorized carrier location using the provided label to ensure tracked delivery to our warehouse.
Receive Refund or Credit
Once our team inspects the returned items, we will issue a full refund to your original payment method or provide store credit for your next box.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing